Over the Christmas period, the opening hours of our services will be changing. However, do not worry! You will still be able to access the help and support you need during this time.
We have provided a summary of the Christmas opening hours of our services so you will know how and when you will be able to access the support you need.
You can also find out more about the wellbeing support and resources available to you on our Mental Health and Wellbeing webpages. If you need urgent support, check out the urgent and emergency help webpage on Essentials.
Student Services over the Winter Break
The Accommodation team will have the following Christmas hours:
In person
• December 22nd, 9am - 5pm
• December 23rd, 9am - 12noon
The team will be available via the below channels, on the following dates
• December 23rd, 12noon – 5pm
• December 24th, 9am - 5pm
• December 29th, 9am - 5pm
• December 30th, 9am - 5pm
• December 31st, 9am - 5pm
• January 2nd, 9am - 5pm
January 5th - The office will reopen for in person visits from 8.30am – 5.30pm
The Accommodation team can be contacted via email accommodationonline@reading.ac.uk at or by phone at 0118 200 5011.
The Halls Hotline (0800 029 1984 / reading.helpdesk@upp-ltd.com) remains open 24/7 during the Christmas vacation.
If you have any halls maintenance or halls welfare needs, please call our Halls Hotline (0800 029 1984 / reading.helpdesk@upp-ltd.com) which remains open 24/7 during the Winter vacation.
Campus Jobs will be open as normal except during the University closure days. The last day the helpdesk will be open will be Tuesday 23 December and we will reopen on Monday 5 January.
Campus Jobs can be contacted by email at campusjobs@reading.ac.uk. Emails will only be responded to once the team have are back in office on the 5 January. The team phone number will not be in use during the closure time.
Careers and Placements will be closed from 12pm on 23 December and reopen on Monday 5 January.
Find the below information about the different catering and food outlets closing times during the Winter Break:
Park Eat – Closed from 20.12.25 Re-opens 17.01.26
Eat At Square – Closed from 20.12.25 Re-opens 19.01.26
St pats - Closed from 20.12.25 Re-opens 17.01.26
Wantage - Closed from 20.12.25 Re-opens 19.01.26
Park house - Closed 23/12/25 From 3pm on 23rd food till 2pm last orders 2.30pm . Opens 5/1/26 Closed weekends. Reduced opening 12-9pm | kitchen shut at 8pm, Normal hours and weekends 17/1/26
Dairy - Closed 20/12/25, Re-opens 05.01.26 8am-3pm deli only - Closed weekend
Wilderness - Closed 20/12/25 – Re-opens 19.01.26
DCV - Closed 20/12/25 – Re-opens 05.01.26
HBS - Closed 20/12/25 – Re-opens 05.01.26
ICMA - Closed 20/12/25 – Re-opens 19.01.26
Trilobite - Closed 20/12/25 – Re-opens 19.01.26
Enterprise - Closed 20/12/25 – Re-opens 05.01.26
TVSP - Closed 20/12/25 – Re-opens 05.01.26
Library Cafe- Closed 24/12/25 – Re-opens 05/1/26 – With reduced hours from 9-4pm closed weekends opens as normal on 19/1/26
Counselling and Wellbeing will close at 12pm on Tuesday 23rd December until 5 January.
Counselling and Wellbeing can be contacted via email at counselling@reading.ac.uk or by phone on 0118 378 4216. Emails won't be monitored during the closure period.
Additional support over the period is available via the 24-7 Support Line and open every day including bank holidays.
Mental Health and Wellbeing Support is available within the community via:
111 NHS Mental Health Support Get help for your symptoms - NHS 111
Berkshire West Beath Space will be accepting self-referrals via Freephone 0800 002 9091 or email breathing-space@together-uk.org open every evening of every week including Bank Holidays from 5pm until 11pm.
Students can email at any time over Christmas however the inbox will only be monitored up until the 23rd of December 17:00, it will then not be monitored again until the 5th January
Email: disability@reading.ac.uk
Reception Opening Times: Monday to Friday, 10am - 4pm
The Digital Technology Service (DTS) will be closed Wednesday 24 December to Friday 2 January and will have the following opening/closing times during the Winter Vacation:
Library Counter (in person IT support):
- Saturday 20 and Sunday 21 Dec: Closed
- Monday 22 Dec: Open 0830 to 1700
- Tuesday 23 Dec: Open 0830 to 1200 (early closing)
- Wednesday 24 to Monday 5 Jan: Closed
- Monday 5 Jan to Friday 9 Jan: Open 0830 to 1700
- Saturday 10 and Sunday 11 Jan: Closed
- Monday 12 to Friday 16 Jan: Open 0830 to 1700
From Saturday 17 January - open as usual
IT Support
Vacation office hours are Monday to Friday 0800 to 1800, closed weekends
Closed Wednesday 24 December to Friday 2 January
From Monday 6 January - open as usual
Out of hours support team can be reached by calling 0118 378 6262
Tickets can be submitted via Self Service Portal or by email dts@reading.ac.uk at any time, but are only looked at during office hours (therefore during closure period will not be looked at until Monday 5 January).
Laptop loans are available when the Library is open. Be aware that there is no "laptop drop" for returning laptops when the Library is closed.
The Library will be open as usual (24/6) until Friday 19th December where we will close at midnight. The Library then will close from Wednesday 24th December until Monday 5 January. During this time emails and phones will not be monitored.
Further information:
- Saturday 20th December: Closed
- Sunday 21st December: Closed
- Monday 22nd December: 08:30 – 19:00
- Tuesday 23rd December: 08:30 – 17:00
- Wednesday 24th December -Sunday 4th January CLOSED.
- Monday 5th January: 08:30 - 19:00
- Tuesday 6th January: 08:30 – 19:00
- Wednesday 7th January: 08:30 – 19:00
- Thursday 8th January: 08:30 – 19:00
- Friday 9th January: 08:30 – 19:00
- Saturday 10th January: Closed
- Sunday 11th January: Closed
- Monday 12th January: 08:30 – 19:00
- Tuesday 13th January: 08:30 – 19:00
- Wednesday 14th January: 08:30 – 19:00
- Thursday 15th January: 08:30 – 19:00
- Friday 16th January: 08:30 – 19:00
- Saturday 17th January: 08:30 – 21:00
- Sunday 18th January: 08:30 onwards
- Monday 19th January: back into 24/6
will be closed from the 20th of December to the 4th of January, the building will be open from the 5th of January. Please see below for specific area’s opening times.
• Mojos Bar - Closed 20th Dec. Re-opens from Sat 17th Jan,12pm - late
• Up! Coffee Shop - Closed from 20th Dec. Re-opens 5th Jan
• Merch Store – Closed from 20th December. Re-opens Mon 19th Jan,10am - 5pm (Mon – Fri)
• RUBagelman - Closed from 13th Dec. Re-opens Mon 12th Jan, 8am – 6pm (Mon – Fri)
• Uni-Cuts - Closed from 19th Dec. Re-opens Thurs 15th Jan, 10.30am - 6pm (Mon - Fri)
• Big Bazaar - Closed 20th Dec. Re-opens Mon 5th Jan onwards, 9am – 10pm
• Tech n Repairs - Closed from 20th Dec. Re-opens Mon 19th Jan onwards, 10am - 5pm
• Pearls Bubble Tea - Closed from 20th December Re-opens Mon 5th January
The Study Advice appointment service in person and online all year round apart from University Closure days and Bank Holidays. Appointments are available Mon-Fri 9am -4pm. It will be closed from 24 December to 5 January.
The drop-in service is semester time only so will finish at the end of teaching time in semester one and restart in assessment time after the vacation.
Study Advice can be contacted by email at studyadvice@reading.ac.uk.
The Support Centres will be open until 12:00 pm on Tuesday, 23 December 2025, and will re-open on Monday, 5 January 2026.
Please note:
• London Road Support Centre now operates on an appointment-only basis. Students can book appointments via the Student Support Coordinators Essentials webpage.
• During the closure period, we will not be monitoring phone calls or the Ask a Question service.
Regular Opening Hours:
• Support Centre desks (excluding London Road):
- Semester time: Monday–Friday, 10:30 am – 4:00 pm
- Outside semester: Monday–Friday, 11:00 am – 3:00 pm
• Phone lines: Monday–Friday, 10:30 am – 4:00 pm
is open every day throughout the Christmas period and has great resources and helplines.
Urgent concerns about your mental health? Call the number 0800 129 9999
If you are feeling suicidal or desperate to talk to someone, you can call the for free 24 hours a day, 7 days a week on 116 123.
is the national UK charity dedicated to the prevention of young suicide and offers a telephone and text service on 0800 068 4141. The service is staffed by trained mental health professionals 10:00 – 22:00 weekdays and 14:00 – 17:00 at the weekend.
Your doctor/GP practice. If you are registered with the University Medical practice in Northcourt Avenue, the number is:0118 987 4551. Otherwise, please contact the doctor with whom you are registered.
Non-urgent NHS medical help/advice: 111.
Emergency services: 999.
University Security Team emergency number: 0118 378 6300.
University Security Team non-emergency number: 0118 378 7799 or email.
For any urgent Halls matters, please ring the Halls hotline on 0800 029 1984 who are still operating a 24/7 service.